Management of customers, products, procedures, parcels and commissions.
- Management of principals, products, catalogs, commissions, debt collectors, users, roles, permissions, receipt blocks;
- Management of borrowers, guarantors, procedures, catalogs, recoveries, receipts, invoices, subsequent invoices, fund agent;
- Management of home and phone collection notes;
- Multiple procedures assignment and tasks history management;
- E-mailing on assignment with attached PDF;
- Import/export engine XML, XLS, CSV, TXT, SQL, GML.
GE.C.O. allows to manage every step of the debt collection process in detail:
- Automated and manual acquisition/importation of the procedures assigned by external customers;
- Automated and manual acquisition/importation of the attachments to the procedures assigned by external customers;
- Procedures commitment to debt collectors and internal working groups;
- Recovery management of procedures and individual instalments;
- Calculation of commissions on each recovery operation based on internal or external catalogs;
- Update of procedures status plus notifications from the call center operators;
- Management of customers (principal companies) and borrowers personal data and addresses;
- Management of the principal companies products;
- Catalog management divided by agency, home and phone agent.