Debt Management

Management of customers, products, procedures, parcels and commissions.

• Management of principals, products, catalogs, commissions, debt collectors, users, roles, permissions, receipt blocks;
• Management of borrowers, guarantors, procedures, catalogs, recoveries, receipts, invoices, subsequent invoices, fund agent;
• Management of home and phone collection notes;
• Multiple procedures assignment and tasks history management;
• E-mailing on assignment with attached PDF;
• Import/export engine XML, XLS, CSV, TXT, SQL, GML.

GE.C.O. allows to manage every step of the debt collection process in detail:

• Automated and manual acquisition/importation of the procedures assigned by external customers;
• Automated and manual acquisition/importation of the attachments to the procedures assigned by external customers;
• Procedures commitment to debt collectors and internal working groups;
• Recovery management of procedures and individual instalments;
• Calculation of commissions on each recovery operation based on internal or external catalogs;
• Update of procedures status plus notifications from the call center operators;
• Management of customers (principal companies) and borrowers personal data and addresses;
• Management of the principal companies products;
• Catalog management divided by agency, home and phone agent.